Policies & Payments

Appointment Policy

Deepwood Veterinary Clinic sees non-emergency patients by scheduled appointments and by scheduled drop-off appointments.  We offer emergency appointments on an as needed basis. New patients should arrive 15 minutes prior to their first appointment to fill out new patient intake forms. You may also download our New Client Form and complete it prior to your visit.

We make every effort to see patients at their scheduled appointment time. However, emergency and urgently ill or injured cases will receive top priority. Any pet in need of critical care that arrives during your visit may result in delays. We would greatly appreciate your understanding when emergency situations arise which require our immediate attention.

If you are running late for an appointment, please contact our office as soon as possible at (703) 631-9133, so that we can adjust our schedule and/or update your appointment time if needed.

 

Cancellations and No-Show Appointments

As a courtesy to other clients who may be in need of appointments, we request that you notify us at least 24 hours in advance if you will be unable to make your scheduled appointment. We understand that emergency situations may arise from time to time that make such advance notice impossible. However, please be advised that repeated no-shows or last-moment rescheduling of your appointments may result in a fee of up to $25 per scheduled appointment.

 

Payment Policy

Deepwood Veterinary Clinic requires payment at the time that services are rendered. We accept Visa, MasterCard, Discover, American Express, Care Credit, cash, and checks. If you have any financial questions or concerns, our staff will be happy to provide you with a treatment plan to help you calculate the varying costs of different options for services presented for your consideration. If you have doubts about approving any veterinary services you elect to receive at Deepwood, please be sure address your concerns with us before care is administered.

 

Feedback

To answer any questions you might have, or for more information about our policies, please contact us.

  • Deepwood Veterinary Clinic

    Deepwood Veterinary Clinic
    7300 Ordway Rd.
    Centreville, VA 20121
    (703) 631-9133
    email: deepwoodvet@gmail.com
  • Office Hours

    Open 7 Days a Week, 8am - 8pm
    Monday - Saturday by Appointment
    Sunday for urgent/emergency care

  • Map and Directions

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