Please take a few moments to review our boarding policies as listed below. Policies are subject to change, and may not reflect on our website. As always, if you have any questions, please do not hesitate to contact us at 703-631-9133. We thank you in advance for your understanding and cooperation!

• Deepwood is closed on the following holidays, and although our lodging caretakers will still be on-site to look after your pet, you will not be able to check-in or pick up your pet when we are closed:

  • Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and New Years Day.

  • On Thanksgiving Eve, Christmas Eve, and New Year’s Eve, the clinic as reduced hours and will close at 2:00 pm.

• Additional fees apply for holiday boarding. Please call for details.

• We request that you kindly allow 20 minutes for the check-in process. To make your check-in process more efficient, you will receive a call from one of our Hospital Service Representatives to go over all the necessary forms prior to arrival. Please make sure we have a good contact number for you.

• To protect all of our boarding pets, we do require that all boarders be up-to-date on a wellness exam, fecal testing, vaccinations, and flea prevention prior to boarding (specifics are listed below). Vaccines should be completed at least one week prior to boarding for optimum protection. If a pet has not met the boarding requirements at the time of check-in, an examination, any required vaccines or testing, and administration of flea preventative will need to be updated during their stay.

1. Rabies (both dogs and cats)

2. Distemper (Canine: DHPP  |  Feline: FVRCP)

3. Bordetella (dogs-only, given within the previous 6 months)

4. Canine Influenza Virus [CIV] (dogs-only)

5. Negative fecal test (within one year)

6. Flea preventative administered within 30 days of boarding [eg. Bravecto, Vectra3D, Seresto, Nexgard, Frontline, Advantage, or Revolution]

• We highly recommend that all pets staying at our facility be current on heartworm/intestinal parasite preventatives such as Sentinel or Revolution.

• Bedding, food, and water/food bowls are provided. Please do not bring any items from home, in the past we could not guarantee their return, however due to extra precautions for COVID-19, we ask that no items from home are sent with your pet for their stay.

• We provide veterinarian-recommended Purina E/N diet (canned & dry) to be fed in owner-specified quantities. If you would prefer to bring your pet’s food from home, we are happy to feed them their usual diet. However, we do ask each portion be in its own sealed plastic bag. Please label each bag with the pet’s first and last name, and what time of day each bag is for (AM or PM). This will make it much easier for our caretakers to make sure that your pet is fed in accordance with your wishes.

• All medications and supplements must be in their original packaging, with the name, dose, and dosing frequency clearly labeled. This rule exists to protect the health and safety of all of our boarders. For safety’s sake, please do not put individual pills in with bagged meals.

• If your pet is taking medications or supplements, please be sure to indicate the name, dose, and dosing frequency of each on your boarding form at check-in. Please indicate when the last dose was given, so that our technicians can ensure that there is no disruption in your pet’s treatment schedule.

• Deepwood uses safety non-slip leashes for all boarding dogs. At the time of check-in, we ask that you keep with you any collar, leash, harness or other restraint. However, if your pet requires a special harness for health or safety purposes, please bring it with you and let us know at check-in.

• Fees are “hotel style” and charged by the night. Pets that board together in the same room will be charged individually. While we will make every effort to honor your boarding preference, during the busy seasons, canine runs cannot be guaranteed.

• If a pet is to be picked up early from a scheduled lodging reservation, please notify us 48 hours in advance of the new departure date, in order to ensure that all requested services (nail trims, exams, etc) are completed prior to departure.

Thank you for choosing Deepwood Veterinary Clinic as your pets home away from home!

As always if you have any questions, please don’t hesitate to reach out to us at: 703-631-9133